Questions frequent

The entire process is done online through this website. Choose the experience and date, enter your email address, and follow the steps in the booking system. Your request will be submitted in just a few minutes.

For your security. In the first step of the booking process, you enter your email address and receive a unique, digitally signed link to verify your identity and continue with the process. This mechanism prevents fraud and protects your booking information.

First, check your spam or junk mail folder. If it's not there, make sure you entered your email address correctly and try again. If the problem persists, email us at booking@johnnyflyfishing.com and we'll resolve it.

No reservation request is considered final or valid until payment of 50% of the cost of the booked experience has been made. Once this deposit has been verified, you will receive a confirmation email with the details of your fishing trip.

The remaining amount must be paid in cash on the day of the experience, or via bank transfer or PayPal at least three days before the activity begins, to allow sufficient time to verify the transaction.

Please contact us as soon as possible through our official channels: the contact form on this website, email at booking@johnnyflyfishing.com, or by phone or WhatsApp at +34 606 27 90 28.

In the event of cancellation by the customer, the amount paid will be refunded provided that a valid reason is demonstrated. In the event of cancellation due to force majeure, the amount paid will be refunded in full.

Yes, this activity requires a license and, in some sections, specific permits. But don't worry: handling and processing licenses and permits is part of the experience, and we'll apply for them on your behalf through the website.

The basic personal information you provide when making a reservation (name, email address, and phone number) is collected solely to manage and track your reservations, licenses, and permits, and is not shared with third parties without your express consent.

It's not necessary. The fishing trips are all-inclusive: rods, flies, waders, and all other technical gear are provided. If you'd rather fish with your own gear, you're welcome to bring it.

Comfortable layered clothing, sunscreen, polarized sunglasses if you have them, and shoes that can get wet. We'll take care of the rest—equipment, permits, transportation, and a picnic.

We closely monitor the forecast and river conditions. If conditions compromise safety or the quality of the trip, we will contact you to arrange an alternative date. Refunds of the deposit in these cases are governed by our refund policy.

The season depends on the fishing periods for each river or reservoir and the regulations in effect in each area. When selecting a date in the reservation system, you’ll only see available fishing days; if you have questions about a specific time of year, please contact us.